Service Request
Manage employee requests with ease
A large number of service requests are generated in an enterprise-level business. BatchMaster HeRd deals with the high volume by automating the process of generating and supplying these requests. This module creates separate electronic forms for different requests and also puts a multilevel hierarchy-based approval system in place. It also accelerates the process of redirection and approvals by sending automated alerts to the concerned managers/approvers.
Configuration
This HR helpdesk system helps define and maintain categories and types of service requests. It also manages service requests for different individuals, particular business units, or departments.
Execution
Management can pre-define the executors, viewers and approvers. Once the user raises the service request, all three get an email notification. The executor can either close the request or request approval from the management or the user’s manager, in offline mode.
About Us
BatchMaster Software is one of the market leaders in offering enterprise software solutions for the process manufacturing industries. Through a vast industry experience with over 2500 implementations worldwide, BatchMaster clearly understands the unique industry challenges and offers ERP solutions that support industry-specific functionalities and handle critical processes of the micro-verticals. BatchMaster empowers the organizations to streamline their operations, reduce wastage, bring down costs, increase profits, improve compliance, and manage safety to keep their customers happy and satisfied.